Terms of service

OVERVIEW
Welcome to MSD Consumibles. The terms "we", "us" and "our" refer to MSD Consumibles. MSD Consumibles operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). MSD Consumibles is powered by Shopify, which enables us to provide the Services to you.

The following terms and conditions, together with all policies referenced herein (the "Terms of Service" or "Terms"), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By viewing, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not use our Services.

SECTION 1: ACCESS AND ACCOUNT
By accepting these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minors in your care to use the Services on devices you own, purchase or manage.
To use the Services, including browsing or purchasing any product or service we offer, you may be asked for certain information such as your email address, billing address, payment method and shipping address. You represent and warrant that all information you provide is accurate, current and complete, and that you have all rights necessary to provide it.
You are solely responsible for keeping your account credentials secure and for all activity on your account. You may not transfer, sell, assign or license your account to anyone else.

SECTION 2: OUR PRODUCTS
We have made every effort to display our products and services as accurately as possible. However, colours or product appearance may differ from how they appear on your screen depending on the device you use and its settings.
We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or be identical to those shown. All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit the quantities of any products we offer.

SECTION 3: ORDERS
When you place an order, you make an offer to purchase. MSD Consumibles reserves the right to accept or reject your order for any reason at its sole discretion. Your order is not accepted until MSD Consumibles confirms acceptance. We must receive and process your payment to accept your order. Please review your order carefully before shipment, as MSD Consumibles may not be able to accommodate cancellation requests once an order has been accepted. Your purchases are subject to returns or exchange only in accordance with our Refund Policy.
You represent and warrant that your purchases are for personal or household use only and not for resale or commercial export.

SECTION 4: PRICES AND BILLING
Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless expressly stated otherwise, posted prices do not include taxes, shipping, handling, customs or import charges.
For all purchases you agree to provide current, complete and accurate purchase, payment and account information, and to update it promptly so we can complete your transactions and contact you as needed. You represent and warrant that the payment information you provide is true and that you are authorised to use the chosen payment method.

SECTION 5: SHIPPING AND DELIVERY
We are not responsible for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs processing or events beyond our control. Once we hand the products to the carrier, title and risk pass to you.

SECTION 6: INTELLECTUAL PROPERTY
Our Services, including but not limited to trademarks, text, samples, images, graphics, product reviews, video and audio, and their design, selection and arrangement, are the property of MSD Consumibles, its affiliates or licensors and are protected by copyright and other intellectual property laws. These Terms allow you to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store or transmit any material from the Services without our prior written consent. MSD Consumibles reserves all rights not expressly granted herein.

SECTION 7: OPTIONAL TOOLS
You may be given access to third-party tools over which we exercise no monitoring, control or input. You acknowledge that we provide access to such tools "as is" and "as available" without warranties of any kind, and we accept no liability arising from your use of optional third-party tools. Any new features or tools added to the Services are also subject to these Terms.

SECTION 8: THIRD-PARTY LINKS
The Services may contain materials and links to websites provided by third parties. We are not responsible for reviewing or evaluating, nor for the accuracy of, third-party materials or websites. If you leave the Services to access these materials or sites, you do so at your own risk. Please review third parties' policies and practices before engaging in any transaction.

SECTION 9: RELATIONSHIP WITH SHOPIFY
MSD Consumibles is powered by Shopify, which enables us to provide the Services. However, any sale and purchase you make in our store is directly with MSD Consumibles. You acknowledge that Shopify is not responsible for any aspect of the sales between you and MSD Consumibles, and you release Shopify and its affiliates from any claim, damage or liability arising from your purchases and transactions with MSD Consumibles.

SECTION 10: PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

SECTION 11: FEEDBACK
If you submit ideas, suggestions, comments, reviews, proposals, plans or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable and royalty-free licence to use, reproduce, modify, publish, distribute and display such Feedback in any medium and for any purpose, including commercial use. You represent and warrant that you own all rights in your Feedback and that it complies with these Terms. We may, without obligation, monitor, edit or remove Feedback that we determine to be unlawful or objectionable.

SECTION 12: ERRORS, INACCURACIES AND OMISSIONS
Information on the Services may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times and availability. Product images are for guidance only and may not correspond exactly to the product delivered (colour, packaging or manufacturer revision). We reserve the right to correct any error and to change or update information or cancel orders at any time without prior notice (even after you have placed your order).

SECTION 13: PROHIBITED USES
You may access and use the Services for lawful purposes only. You may not use the Services for any unlawful or malicious purpose, to violate any laws, to infringe intellectual property rights, to harass or abuse others, to transmit false or misleading information, to upload viruses or malicious code, to collect or track others' personal information, to spam, phish or scrape, or to interfere with or circumvent the security features of the Services. We reserve the right to suspend, disable or terminate your account at any time without notice if we determine that you have violated these Terms.

SECTION 14: TERMINATION
We may terminate this agreement or suspend your access to the Services at our sole discretion at any time without notice, and you remain liable for all amounts due up to and including the date of termination. Sections relating to Intellectual Property, Feedback, Termination, Warranty Disclaimer, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law and Privacy Policy survive termination.

SECTION 15: DISCLAIMER OF WARRANTIES
Information provided through the Services is for general information only. We do not warrant the accuracy, completeness or usefulness of this information; any reliance you place on it is at your own risk. EXCEPT AS EXPRESSLY STATED BY MSD Consumibles, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THEM ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT REPRESENTATIONS, WARRANTIES OR CONDITIONS OF ANY KIND, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE AND NON-INFRINGEMENT.

SECTION 16: LIMITATION OF LIABILITY
TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL MSD Consumibles, ITS PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, NOR THOSE OF SHOPIFY, BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCT.

SECTION 17: INDEMNIFICATION
You agree to indemnify, defend and hold harmless MSD Consumibles, Shopify and our affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from any loss, damage, liability or claim, including reasonable legal fees, arising from (1) your breach of these Terms, (2) your violation of any law or third-party right, or (3) your access to and use of the Services.

SECTION 18: SEVERABILITY
If any provision of these Terms is found to be unlawful, void or unenforceable, that provision shall be enforceable to the maximum extent permitted by law and the unenforceable portion shall be deemed severed; such determination shall not affect the validity of the remaining provisions.

SECTION 19: WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. These Terms and any policies posted by us constitute the entire agreement between you and us and govern your use of the Services.

SECTION 20: ASSIGNMENT
You may not assign or transfer these Terms or your rights and obligations without our prior written consent. We may assign or transfer these Terms together with our rights and obligations without your consent or notice.

SECTION 21: GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the courts of the jurisdiction in which MSD Consumibles is located, and you and MSD Consumibles submit to the jurisdiction of those courts.

SECTION 22: HEADINGS
Headings used in this agreement are for convenience only and do not limit or otherwise affect these Terms.

SECTION 23: CHANGES TO THESE TERMS
You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates on our website. Your continued use of the Services after any changes constitutes acceptance of those changes.

SECTION 24: CONTACT INFORMATION
Please send any questions about the Terms of Service to info@msdc.es.
Our contact information is posted below:
MSD Consumibles
Calle Virgen del Pilar, 37, Local 17
35012 Las Palmas de Gran Canaria, Spain
info@msdc.es
+34 637 532 285